Shipping & Delivery

1. Where we ship

We currently ship across India — to all serviceable pin codes covered by our courier partners. If your pin code isn't serviceable, we'll let you know at checkout or reach out to you after you place your order.

2. Order processing time

Every order is checked for quality and packed with care before it leaves us. Orders are usually processed and handed over to our courier partner within 1–2 business days of being placed. Orders placed on Sundays or public holidays are processed the next working day.

3. Delivery timelines

Once shipped, delivery timelines depend on your location:

These are estimates, not guarantees — actual delivery time can vary due to courier volumes, weather, or local conditions.

4. Shipping charges

Shipping is free on orders above ₹499. For orders below this amount, a shipping fee is calculated and shown clearly at checkout before you pay — there are no hidden charges.

5. Order tracking

Once your order is shipped, we'll send you a tracking link by email and WhatsApp. You can also check your order status anytime by logging into My Account on our Site.

6. Delays

While we work with reliable courier partners, occasional delays can happen due to weather, regional disruptions, festive-season volumes, or other events outside our control. If your order is taking longer than expected, please reach out to us and we'll help track it down.

7. Failed or missed delivery

Our courier partners usually attempt delivery 2–3 times. If delivery fails each time (for example, if you're unavailable or the address can't be located), the order may be returned to us. In such cases, we'll contact you to arrange re-shipping — additional shipping charges may apply for a second attempt.

8. Cash on Delivery (COD)

COD is available on eligible orders and pin codes; this will be shown as a payment option at checkout if applicable. Please keep the exact amount ready for the delivery agent where possible.

9. Wrong or incomplete address

If you notice an error right after placing your order, message us immediately — if the order hasn't shipped yet, we may be able to update it.

10. Contact us

For any questions about shipping or your order status, reach out to us: